What will your role be?
Student Travel Romania is seeking a strategic, experienced, and hands-on leader to join our executive team as Director of Operations. This is a key leadership role responsible for overseeing the operational, strategic, and organizational development of our Cultural Exchange Programs and other service areas.
As our new Director of Operations, you will shape the direction of one of the most impactful youth mobility companies in Romania and directly contribute to our mission of helping young people explore the world.
Your Mission
To ensure that the daily operations of the company run smoothly, efficiently, and in full alignment with our growth goals. You’ll lead our Exchange Programs Department, coordinate national teams, develop new services, and grow our portfolio of international partners.
Key Responsibilities
Leadership & Coordination
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Oversee daily operations across our Bucharest or Cluj-Napoca office and regional branches
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Coordinate and mentor Regional Directors, aligning regional activities with company strategy
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Supervise cross-departmental collaboration between Operations, Sales, and Marketing
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Lead recruitment, onboarding, and performance management for up to 20 team members
Strategic & Financial Management
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Develop and implement business strategy for Exchange Programs
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Lead budgeting and annual financial reporting in coordination with the Financial Department
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Present operational and strategic performance to company owners
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Set pricing strategies for all programs and services
Business Development & Partnerships
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Expand our international partner network
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Drive the development and launch of new products and services
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Identify and resolve sales bottlenecks to support consistent revenue growth
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Ensure compliance with all legal and regulatory obligations
Project & Event Management
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Organize and host Job Fairs, Orientation Days, and Induction Sessions
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Standardize and improve operational procedures for greater efficiency
Marketing & Brand Leadership
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Lead the company’s marketing strategy in coordination with the Sales team
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Manage marketing campaigns, brand positioning, and new service launches
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Coordinate design projects for online and offline campaigns
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Contribute to content strategy and visual identity in collaboration with internal or external creatives
What We’re Looking For
We’re searching for someone who combines operational excellence with visionary leadership, able to take ownership of both day-to-day processes and long-term growth.
You’ll bring:
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Proven experience in operations or general management, ideally in travel, cultural exchange, or education
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Strong strategic thinking and analytical skills
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Experience leading and developing high-performing teams
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Familiarity with budgeting and reporting
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Confidence in stakeholder engagement and public speaking
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Fluency in English and Romanian
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A proactive mindset and a genuine passion for youth mobility and global engagement
🎁 What We Offer
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Executive role with direct impact on the company’s national growth and global footprint
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Competitive salary + performance bonuses
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Flexible, hybrid work schedule
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Opportunities for professional growth in an inspiring and international work environment
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A passionate team, meaningful work, and a strong mission
How to apply
📍 Location: Bucharest or Cluj-Napoca (Hybrid, with national coordination responsibilities)
📅 Apply by: as soon as possible (applications reviewed on a rolling basis)
📧 Send your resume to and a short letter of intent to: hiring@studenttravel.ro