Cookie Policy

Last updated: December  2020

1. Introduction

This Cookie Policy applies to all users of the studenttravel.ro website. The following information is intended to inform the users of this website about the placement, use and administration of cookies by Student Travel Romania in the context of the navigation of users on this website.

2. What are cookies?

We use the term “cookies” to refer to cookies and similar technologies through which information can be collected automatically. An “Internet Cookie” (also known as “browser cookie” or “HTTP cookie” or “cookie”) is a small file consisting of letters and numbers that will be stored on a user’s computer, mobile terminal or other equipment through which the Internet is accessed. Cookies are installed by a web-server request to a browser (e.g. Internet Explorer, Firefox, Chrome). Once installed cookies have a specified lifetime, remaining “passive” in the sense that they do not contain software, viruses or spyware and will not access the information on the user’s hard drive on whose equipment they were installed. A cookie consists of two parts:

  • the name of the cookie;
  • content or value of the cookie.

Technically, only the web-server that sent the cookie can access it again when a user returns to the website associated with that web-server.

3. For what purposes cookies are used through this website:

Cookies are used to provide users of this website with a better browsing experience and services tailored to the needs and interests of each individual user, namely for:

  • improving the use of this website, including by identifying any errors that occur during the visit/use of it by users;
  • providing anonymous statistics on how this website is used to Student Travel Romania as the owner of this website;
  • anticipating any goods that will be made available to users through this website in the future, depending on the services/products accessed.

Based on feedback from cookies on how this website is used, Student Travel Romania may take steps to make this website more efficient and accessible to users. Thus, the use of cookies allows the storage of certain settings/preferences set by the users of this website, such as the language in which a website isviewed.

4. What is the lifetime of cookies?

The lifetime of cookies can vary significantly, depending on the purpose for which it is placed. There are the following categories of cookies that also determine their lifetime:

  • Session Cookies – A “session cookie” is a cookie that is automatically deleted when the user closes their browser.
  • Persistent or fixed cookies – A “persistent cookie” or “fix” is a cookie that remains stored in the user’s terminal until it reaches a certain expiration date (which may be within minutes, days, or years in the future) or until it is deleted by the user at any time through the browser settings.

5. What are third-party cookies?

Certain content sections on the website may be provided through third parties, i.e. not by Student Travel Romania, in which case these cookies are referred to as third party cookies. Third-party cookie providers must also comply with the data protection rules and the Privacy Policy available on this page. These cookies may come from the following third parties: Google Analytics or Hotjar.

6. What cookies are used throughout this website:

The following cookies may be placed by using/visiting the website:

a. Internet page use and performance cookies;

b. User analysis cookies;

A. Performance Cookies

This type of cookies store the user’s preferences of this website, so that setting up preferences again in case of further visit to the website is no longer necessary.

B. User Analysis Cookies

These cookies inform us if a particular user of the website has visited/used this website before. These cookies are used only for statistical purposes.

Hotjar:

NameDescriptionDuration
_hjClosedSurveyInvitesHotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.365 days
_hjDonePollsHotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.365 days
_hjMinimizedPollsHotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.365 days
_hjShownFeedbackMessageHotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.365 days
_hjidHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.365 days
_hjRecordingLastActivityThis should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).Session
_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Session
_hjUserAttributesHashUser Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Session
_hjCachedUserAttributesThis cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Session
_hjLocalStorageTestThis cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Under 100ms
_hjIncludedInPageviewSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.30 minutes
_hjIncludedInSessionSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.30 minutes
_hjAbsoluteSessionInProgressThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.30 Minutes
_hjFirstSeenPendingSession

Google Analytics

NameDescriptionDuration
_gaUsed to identify users2 years
_gidUsed to identify users 24 hours
_gat_gtag_UA_47048636_1Used to limit the request rate. If Google Analytics is implemented through Google Tag Manager, this cookie will be named _dc_gtm_UA_47048636_11 minute

Facebook pixel

NameDescriptionDuration
_fbpUsed to store and identify users3 months

Moove GDPR

NameDescriptionDuration
moove_gdpr_popupUsed to store consent preferences.1 year

Polylang

NameDescriptionDuration
pll_languageUsed to store language settings.1 year

7. What type of information is stored and accessed through cookies?

Cookies keep information in a small text file that allows browser recognition. This website recognizes your browser until cookies expire or are deleted.

8. Customize your browser’s cookie settings

If the use of cookies is not disturbing and the computer or technical equipment used to navigate this website is used only by you, long expiration times may be set for storing your browsing history. If the computer or technical equipment used to navigate this website is used by more than one person, the setting for deleting individual browsing data may be considered each time the browser is closed.

9. How can cookies be stopped?

Cookies that  are not considered  vital  to the  functionality of the website can be stopped by accessing this link.